So the ins. lady at my surgeons office will NOT call me back. It has been SIX WEEKS. I found out I wasn't approved by the ins. company who said she did not submit ANYTHING like even a REASON why I needed the surgery. Just asked for approval. No upper GI results, no physical therapy, nutrition, or office visit info. So finally, I was done. I called the office and talked to the office manager. Even if someone is busy, they can find the time to call you within 6 weeks. Give me a break. Then, what kind of insurance person submits an approval request with no info? I was told yesterday that they are now having a meeting with the surgeon, the PA and the ins. girl about this. I didn't want to get anyone in trouble, but do your job! I tried to do it the nice way by calling politely but there is only so much I will bend over and take and after 6 weeks I feel like it was time to ruffle some feathers. If i need to go to another surgeons office, I will. I just need to know what is going on. Whatever. On a food note, I binged yesterday. A real binge, like to the point of feeling sick. AND, it was ice cream of all things. I can only eat a few scoops which is WAY less than I could before surgery, but the reality is that I still binged. I ate to the point of feeling gross. AND, ice cream is a red food for me. Off limits. Once again, it proved to me that I am not there when it comes to processing my feelings without the instinct to eat. I was mad at the dr.s office and right away I ran to Baskin Robbins. Here is the mortifying part. The guy at the counter remembered me. He said, "Oh, your the one who likes the tall spoons right?" Nice.
On a happy note, the pic of the day is my oldest daughter who has been running track for her middle school and so far has placed in both meets. We are all VERY proud of her. It is so nice to be active in my children's lives and no ice cream should tear that away from me. I can't let it.
* she is the one in 2nd place
4 comments:
I'm glad you got that insurance girl in trouble. 6 weeks... psssh! Sorry to hear about the binge. And congrats to your daughter for placing in her track meets. :)
I would be livid. You did the right thing standing up for yourself! I hope they find a way to get approval for you.
Ice cream is a toughy. It turns to a liquid when you eat it so you can eat a lot and not feel sick...
Don't feel guilty for getting the insurance girl in trouble. Like you said, it's her JOB and her failure to do the job she's getting paid to do affects you and that just isn't right. Good for you for standing up for your rights!
Yes, you binged on ice cream and that was bad, especially since it's one of your trigger foods. Now here's the good part: even though you ate a lot less at this binge than you would have in the past, you didn't dismiss your behavior. You acknowledged what you did, you acknowledge that you still need to work on this and you are now trying to find ways to overcome it. That's the good part and that's what will make you win this war.
Girl, you did nothing wrong! The insurance girl put herself in this situation, not you.
Hope all is well. My surgery is tomorrow!
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